@Scott Nelson Windels
There’s No Such Thing as a Free Lunch!
Incident Management takes time Incidents need responders that are trained and experienced. At Slack, training…
#incident-response
@Laura Nolan
Slack’s Incident on 2-22-22
By Laura Nolan, with contributions from Glen D. Sanford, Jamie Scheinblum, and Chris Sullivan. Assessing…
@Carlos Valdez@Frank Chen
Balancing Safety and Velocity in CI/CD at Slack
In 2021, we changed developer testing workflows for Webapp, Slack’s main monorepo, from predominantly testing…
@Ryan Katkov
All Hands on Deck
This story speaks to the process behind incident response at Slack and uses the May 12th, 2020 outage as an…
@Laura Nolan
A Terrible, Horrible, No-Good, Very Bad Day at Slack
This story describes the technical details of the problems that caused the Slack downtime on May 12th, 2020. To…
